SERVICE DEPARTMENT

“ ” We had an awesome experience working with Kareem while buying our new car! He was not only super friendly and easy to talk to, but also incredibly efficient — he kept the process smooth, straightforward, and stress-free from start to finish. He never pressured us and took the time to answer every...

“ ” Napleton's Schaumburg Subaru is honest, straight forward, and pleasant. The salesman was great to work with and was very personable. There a lot of additional perks that come with the purchase of my new Cross Trek. Free car washes, free oil and filter changes for 3 years and a person to person...

“ ” Best experience at a dealership hands down. John Gomes is who helped me and my mom with the purchase. Very smooth and thorough. Answered all of our questions and didn’t judge us if we said no to added packages. Was able to purchase the car the day we went in. Highly recommend.

“ ” Will Rivera was extremely kind and helpful throughout our car-buying experience. He is a true professional who clearly knows his job well. We felt supported, never pressured, and truly appreciated his patience and knowledge. Highly recommend working with Will if you’re looking for great service...

“ ” I do most of my own maintenance and I like to use OEM parts. Keyyondre in the parts department was a pleasure to deal with. Very knowledgeable and professional.

“ ” Had a seamless experience with trading in my vehicle for a new 2025 Outback Wilderness. Test drove a couple of models. Sales person John Gomes, was very knowledgeable about the product. Didn’t take long considering we got there later in the day. So far, I’m loving it!

“ ” My Outback was finished quicker than expected. Always great friendly service

“ ” Had a seamless experience with trading in my vehicle for a new 2025 Outback Wilderness. Test drove a couple of models. Sales person John Gomes, was very knowledgeable about the product. Didn’t take long considering we got there later in the day. So far, I’m loving it!

“ ” We bought our first Subaru last week from salesperson David Fitzmaurice. He was kind, patient, and a good listener who communicated with his manager about our budget. In the end we worked out a deal, and even the manager, finance specialist and service valet stayed after hours to take care of us....

“ ” We bought our first Subaru last week from salesperson David Fitzmaurice. He was kind, patient, and a good listener who communicated with his manager about our budget. In the end we worked out a deal, and even the manager, finance specialist and service valet stayed after hours to take care of us....

“ ” I had such a fantastic experience buying my car thanks to Luke, the young man who helped me at Napleton Subaru Schaumburg. From start to finish, he was kind, funny, incredibly knowledgeable, and genuinely helpful. No gimmicks, no pressure, no games. He was super responsive and answered every...

“ ” We purchased a new Crosstrek from Napleton's Subaru. Our salesman was Chris Powell. Everyone at Napleton's Subaru made purchasing a new car an easy experience. Chris made the negotiation process simple and easy. Of course he had to get prices approved, but it seemed to be simplistic compared...

“ ” Cesar Mata made my buying experience great. Very knowledgeable about the car and made sure to appraise my trade in fairly. I would highly recommend Cesar and this dealerships for your next purchase. Specially my beautiful 2016 world rally blue WRX.

“ ” Both Mike Willock and Miguel Ramirez made our car buying experience unforgettable. Miguel went above and beyond to accommodate our requests. We are super happy with our new Forester.

“ ” I came in to check out a used car at Napleton's Schaumburg Subaru. Everybody was real friendly and helpful which was surprising. I had been to a few other dealerships and they just seamed unprepaired and unenthusiastic. First impression is everything. We talked to a Napleton's best used car...

“ ” My fiance and I just purchased a new 2016 Forester from Napleton's Schaumburg Subaru. We not only love the car, but we also really appreciated the fantastic customer service provided by your sales associate, Chris Powell. Chris was attentive, possessed thorough knowledge of the vehicles, and...