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Always helpful and friendly!

Alex and Kareem were absolutely fantastic! They were patient and willing to try to get our lease rates to where we wanted, and to try various tax options. They also held the car for us while we figured out insurance, which another dealership was unwilling to do. Had a great experience!

Everyone here has been extremely helpful in making sure that I got the car that I wanted at a better price than I was able to find elsewhere. A special thank you to Nick, Jake, Jim, and Will for making it all come together.

Walked onto the lot looking for a used car and Jim Baranski was excellent with his service. Worked quickly and efficiently and I left with exactly what I was looking for.

Cheerful, knowledgeable & helpful staff. Alex Henderson was very patient, & friendly. Same experience with Jeff. It was also a joy to meet & deal with their finance manager Josh Hastings who offered reasonable pricing for additional warranties. Overall I would rate them 10 out of 10.

From the Sales Manager, Nick, to Luke in Sales and the lovely Debbie in Finance, this was the best experience I’ve ever had purchasing a car. I’ve leased vehicles every three years for many years, so I’ve had my share of dealership experiences, and honestly, car buying has never been something I’ve enjoyed. Napleton Subaru in Schaumburg completely changed that. From the emails and texts before I arrived, to being greeted at the door with an umbrella on a rainy day, every interaction was met with kindness, professionalism, and genuine care. Nick, Luke, and Debbie made the entire process easy, comfortable, and stress free. Luke even went above and beyond by helping me return my Volkswagen lease, which made the transition seamless. I drove from Indiana, passing several Subaru dealerships along the way, and I’m so glad I made the trip. I purchased a Forester that I absolutely love, and I couldn’t be happier with my decision. Thank you to the entire team for making this such a positive and memorable experience. I love my Forester and I highly recommend Napleton Subaru!